Medicare Care Management in the FQHC: New Opportunities in 2024

Access the on-demand webinar series here.

In this two-part webinar series, we will examine the various types of care management services that FQHCs are eligible to provide under the Medicare program, with special emphasis on newer opportunities for FQHCs and care management services that have been introduced for Medicare beneficiaries in recent years. We will discuss how robust uptake of care management services can be an important part of an overall Medicare strategy for health centers.

The following webinars are included in this series:

Session 1: Medicare Care Management Primer

In this webinar, we will examine the unique role and benefits of Medicare care management services for FQHCs, as a complement to the visit-based care that FQHCs provide to Medicare beneficiaries. We will cover how care management services are paid for under Medicare, including billing rates, claims mechanics, and coinsurance. We will also address factors FQHCs should consider in setting charges in their fee schedule for care management. In this session, we will address the required program components for four types of monthly care management services: chronic care management, behavioral health integration, the psychiatric collaborative care model, and principal care management.

Session 2: New Developments in Medicare Care Management

During this session, we will focus on expansions in care management opportunities for FQHCs in recent years, including new programs that are being implemented effective January 1, 2024. We will cover first, the chronic pain management service, unveiled by Medicare in CY2023, addressing how health centers can use this service to promote alternatives to medication for patients suffering from chronic pain. Next we will address two new care management-oriented services, community health integration and principal illness navigation, which allow health centers to draw on community health workers as part of their clinical workforce serving Medicare beneficiaries. Finally, we will describe the program requirements for new remote monitoring services implemented in CY2024, remote physiological monitoring and remote therapeutic monitoring. For FQHCs, these services will be paid for in the same manner as monthly care management services.

Target Audience

  • C-Suite
  • Billing Managers
  • Behavioral Health Managers
  • Clinical Practice Managers
  • Revenue Cycle Managers

Learning Objectives

  • Understand the mechanics of Medicare care management for health centers
  • Identify the areas of expanded Medicare care management in 2024
  • Explain the components of the four types of monthly care management services
  • Explore how your health center may expand the use of community health workers
  • Describe the program requirements for new remote monitoring services
Course summary
Course opens: 
Course expires: 
TitleDate & Time (ET)Duration

Session 1: Medicare Care Management Primer

1 p.m. ET
60 min
Session 2: New Developments in Medicare Care Management2/1/24
1 p.m. ET
60 min

Susannah Vance Gopalan

Susannah Vance Gopalan is a Partner in the firm’s Health Care practice group where she focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. She brings regulatory experience to bear when advising clients and pursuing litigation on their behalf. She has a record of negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]

Participants can earn up to 1.20 CPE credits in Specialized Knowledge and Applications per webinar, upon completion of all course requirements.


If you purchase CPE credit for this webinar series, you must satisfy the following conditions in order to receive your certificate:

  1. Answer at least 3 of the polling questions during each webinar
  2. Complete the evaluation survey after the conclusion of the webinar or in the follow-up email

Upon completion of these requirements, we will email you your CPE Certificate within two (2) weeks.


  • Prerequisites: None 
  • Target Audience: C-Suite; Billing Managers; Behavioral Health Managers; Clinical Practice Managers; Revenue Cycle Managers
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based
  • Attendance Requirements: In order to be awarded the full credits, you must respond to three (3) polling questions.

Feldesman Leifer LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly


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If you pay by credit card or PayPal, you will be able to access the recorded webinar immediately (unless the live webinar has not yet occurred). If you pay by check, we will grant access to the recording when we receive your check. You will receive a confirmation email once access is granted. Feldesman reserves the right to suspend access to the webinar if payment is not received within 30 days. For more information on payments and registration, please visit our FAQ page.


No refunds will be provided for recorded webinars. Feldesman can transfer a registration to someone else within your organization or, provided you have not already viewed the webinar, transfer the registration to another on-demand program. Where the registration fee for the new webinar is higher, you must also pay the difference between the original course and the new course registration fee at the time of transfer. Administrative fees may also apply. If your organization purchased a webinar under the account of a staff member who no longer works for your organization, please contact us. View our full policy on refunds and cancellations here.

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