FQHCs and Telehealth: Navigating and Expanding Medicaid Payment

May 9, 2019

Telehealth plays a growing role in addressing provider shortages and in ensuring federally-qualified health center (FQHC) patient access to critical behavioral health and primary care services. Offering an alternative to traditional in-person visits, e-health services, such as virtual communication services and e-consults, allow FQHC clinicians to provide their patients with cost-effective, timely and focused interventions.

Under federal guidance, states have considerable flexibility in determining whether to cover and how to pay for various e-health methods and services under their Medicaid programs. As a result, there is great variability in how states treat e-health for purposes of the Medicaid FQHC benefit and FQHC payment.

This webinar will provide an overview of the types of e-health methods and services states have chosen to cover under Medicaid. We will discuss various states’ approaches in choosing how and whether to include FQHCs in payment for telehealth encounters and other e-health services.

To purchase the on-demand version of this webinar as a standalone, click here.

Learning Objectives

After this webinar, you will be better able to:

  • Distinguish between various telehealth modalities, ranging from synchronous communication to store-and-forward
  • Understand the fundamentals of Medicaid reimbursement in the context of remote services
  • Evaluate and promote the expansion of Medicaid telehealth reimbursement in your state
Course summary
Available credit: 
  • 1.50 Certificate of Attendance
Course opens: 
Course expires: 
Event starts: 
05/09/2019 - 1:00pm EDT
Event ends: 
05/09/2019 - 2:30pm EDT


Susannah is a Partner in the firm’s health law practice group where she focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. Susannah brings regulatory expertise to bear when advising clients and pursuing litigation on their behalf. She has experience negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]

Certificates of Attendance: We verify attendance upon completion of a webinar (live or recorded version) and will only issue certificates in the name of the account holder enrolled in the course. If you need to document attendance for someone other than the account holder, we provide blank Certificates of Attendance for a supervisor to sign and certify that a different individual viewed the course. 

Group Attendance: Due to the online nature of webinars, we cannot verify participation by more than one person. For groups, we provide an attendance record form and blank Certificates of Attendance to record attendance at a group viewing session and document each individual's participation. We recommend that a supervisor or colleague sign the certificate to certify attendance. 

Read more about maintaining an attendance record in our FAQs.

Available Credit

  • 1.50 Certificate of Attendance


Please login or register to take this course.

If you would like to add the recorded version of the live webinar to your purchase for an additional $50, please click the checkbox above.


The recorded version of this webinar will be available within 48 hours of the live event. If you choose to add-on the recorded version, you will have access for 90 days after the live webinar has concluded.  Once posted to your account, you can view this webinar anytime on-demand during the access period identified in your purchase confirmation. For additional information on viewing and accessing webinars, view our full terms and conditions here.


All registrations made the day of a live webinar must be completed using a credit card or PayPal. We do not accept check payments or purchase orders for live webinars on the day of the webinar. If you wish to pay by check, please register in enough time for your check to reach our office; we must receive your check before we grant access to the webinar. If we receive your check after the live webinar, we will grant you access to the recorded webinar. For the most current information, please visit our FAQ page.


For orders of live webinars, FTLF will issue a full refund for cancellations requested at least one week PRIOR to the live webinar. We do not provide refunds for no-shows; however, you may request access to the recorded version of the webinar. If you ordered the wrong webinar and need to transfer your registration to a different program, please Contact Us. View our full policy on refunds and cancellations on our FAQ page.

Required Hardware/Software

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