How to Conduct Effective Workplace Investigations that Minimize Risk and Liability

May 16, 2023

Access the on-demand webinar here

This presentation will be followed by a question and answer period. To ensure that questions are answered, attendees are encouraged to submit their questions in advance of this webinar.

The prospect of receiving an employee complaint and conducting a workplace investigation is one that raises the collective blood pressure of an organization. For a C-suite executive, the immediate concern is whether the grievance will escalate into protracted and costly litigation. For a human resources manager, the predominant issue is logistical as they will be tasked with planning, overseeing and facilitating the investigation. For a mid-level manager or supervisor, a potential investigation induces trepidation – either because the manager is the subject of the complaint or because of the impact a full-fledged investigation may have upon a department’s productivity and morale. And, for the complainant, the notion of lodging a complaint raises a panoply of emotions.

Unfortunately, far too often, workplace investigations are flawed right from the very start as they are plagued with inefficiencies, bias, ineffectiveness or unfairness. As a result of failing to conduct proper and legally compliant investigations, organizations are vulnerable to an array of negative consequences including:

  • time-consuming and costly litigation;
  • bad publicity;
  • poor employee morale; and
  • a reduced willingness of employees to report incidents or fully participate in future investigations.

In this webinar, FTLF will provide a step-by-step guide on how to conduct an efficient investigation from the moment the organization is first advised of a workplace issue. We will also discuss the best practices that organizations should have in place to avoid many of the common investigation pitfalls. And, we will demonstrate how an organization can proactively use investigations to reduce potential legal liability and to further organizational objectives such as employee morale and productivity.

Please note: This webinar is offered as a complimentary product to all Employment Law and Human Resources Compliance and Training Package holders. For more information on the training package, click here or Contact Us.

Target Audience

  • Human Resources Managers and Staff
  • “C-Suite” Leadership: CEOs, CFOs, CMOs, COOs, and CCOs
  • Directors and Supervisors
  • Compliance Officers
  • Risk Managers
  • In-House Legal Counsel

Learning Objectives

After this webinar, you will be able to:

  • Organize, plan and conduct a workplace investigation
  • Learn the best practices for conducting a workplace investigation
  • Identify the common pitfalls that organizations should avoid during an investigation
  • Minimize the lawsuits and liability that can arise from an organization’s failure to conduct a proper investigation
  • Use investigations as a tool to increase organizational efficiency, productivity and morale
Course summary
Available credit: 
  • 1.25 Certificate of Attendance
  • 1.25 SHRM - PDC
Course opens: 
Course expires: 
Event starts: 
05/16/2023 - 1:00pm EDT
Event ends: 
05/16/2023 - 2:15pm EDT

H. Scott Johnson Jr.

As of September 2023, H. Scott Johnson is no longer with the firm.

H. Scott Johnson Jr. is Senior Counsel with the firm in the Employment Law, Government Contracts, Litigation, Federal Grants, and Health Care practice groups. Scott maintains an active practice advising business and institutional clients on employment matters, commercial agreements, government contracts, and risk management. In addition to his corporate practice, Scott is also well-regarded for his employment and complex civil litigation practice. His complex civil litigation experience includes representing businesses in a wide variety of contract disputes and business torts including tortious interference, breach of fiduciary duty, civil conspiracy, defamation, fraud, and misappropriation of trade secrets. 

Professional Development Credits (PDC)

Participants can earn up to 1.25 PDCs.

Feldesman Tucker Leifer Fidell LLP is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

Participants can earn up to 1.50 CPE credits in Specialized Knowledge and Applications upon completion of all course requirements.


If you purchase CPE credit for this webinar you must satisfy the following conditions in order to receive your certificate:

  1. Answer at least 5 of the 7 polling questions during the webinar
  2. Complete the evaluation survey after the conclusion of the webinar or in the follow-up email

Upon completion of these requirements, FTLF will email you your CPE Certificate within seven (7) business days.


  • Prerequisites: None 
  • Target Audience: Human Resources Managers and Staff, "C-Suite” Leadership: CEOs, CFOs, CMOs, COOs, and CCOs, Directors and Supervisors, Compliance Officers, Risk Managers, In-House Legal Counsel
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based
  • Attendance Requirements: In order to be awarded the full credits, you must respond to five (5) out of seven (7) polling questions.

Feldesman Tucker Leifer Fidell LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly

Available Credit

  • 1.25 Certificate of Attendance
  • 1.25 SHRM - PDC


Please login or register to take this course.

This presentation will be followed by a question and answer period. To ensure that questions are answered, attendees are encouraged to submit their questions in advance of this webinar.

Access to the recorded version of this webinar is included in your purchase.


The recorded version of this webinar will be available within seven (7) business days after the conclusion of the live event. You will have access to the recording for 90 days after the live webinar has concluded. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in the Recorded Webinar Now Available email. For additional information on viewing and accessing webinars, view our full terms and conditions here.


All registrations made the day of a live webinar must be completed using a credit card or PayPal. We do not accept check payments or purchase orders for live webinars on the day of the webinar. If you wish to pay by check, please register in enough time for your check to reach our office; we must receive your check before we grant access to the webinar. If we receive your check after the live webinar, we will grant you access to the recorded webinar. For the most current information, please visit our FAQ page.


For orders of live webinars, FTLF will issue a full refund for cancellations requested at least one week PRIOR to the live webinar. We do not provide refunds for no-shows; however, you may request access to the recorded version of the webinar. If you ordered the wrong webinar and need to transfer your registration to a different program, please Contact Us. View our full policy on refunds and cancellations on our FAQ page.

Required Hardware/Software

Google Chrome and Mozilla Firefox are the preferred browsers.