Managing Risks Related to New Staffing Models

October 15, 2020

Access the on-demand webinar here.

To meet the evolving needs of their patients and providers, health centers have launched new and innovative staffing models.  For example, peer recovery coaches bring lived experience when supporting patients with substance use disorders.  Medical scribes allow providers to focus on providing (not documenting) clinical care.  Volunteers are providing more support throughout the health center, including on clinical care teams.   

While these new staffing models can lead to better patient outcomes and improved provider morale, the new positions may require a health center to revise its onboarding process, training and education plans, and supervision requirements.  In this webinar, we will review the most common challenges health centers face when expanding their staffing models and suggest ways to mitigate the risks associated with those challenges. 

Please note: This webinar is offered as a complimentary product to all Health Center Compliance Premium Plan Subscribers. For more information on our Premium Plan, click here or Contact Us.

Target Audience

  • Compliance Officers
  • Risk Managers
  • C-Suite/Leadership
  • Human Resources
  • Credentialing/Privileging
  • Health Center Management

Learning Objectives

After this webinar, you will be able to:

  • Develop or revise your health center’s onboarding policy and procedure to incorporate new staff positions
  • Determine whether employees and volunteers are protected by the FTCA
  • Create training and education plans for new staff positions (and their supervisors)
Course summary
Available credit: 
  • 1.00 Certificate of Attendance
Course opens: 
Course expires: 
Event starts: 
10/15/2020 - 1:00pm EDT
Event ends: 
10/15/2020 - 2:00pm EDT


An Associate in the firm's Health Law practice group, Noori assists with transactional matters as well as litigation pertaining to managed care, the Medicare and Medicaid programs, the 340B program, the federal anti-kickback and self-referral prohibitions, and the Federal Tort Claims Act. Complementing her legal experience, Noori is a registered nurse who previously worked on a medical-surgical floor in a DC hospital.  She has basic medical code training and experience with hospital IT systems including EPIC Portfolio, EPremis, Medipac, Midas, and Aegis. [Full Bio]


A Partner in the firm’s health law practice group, Molly advises health centers on the management of clinical, employment and workforce-related risks, with a particular focus on professional liability, Federal Tort Claims Act, and HIPAA matters. From her experience as both a private attorney and in-house counsel, Molly knows the importance of managing liability and risk issues in mission-driven organizations. [Full Bio]

Participants can earn up to 1.20 CPE credits in Specialized Knowledge and Applications upon completion of all course requirements.


If you purchase CPE credit for this webinar you must satisfy the following conditions in order to receive your certificate:

  1. Answer at least 3 of the 5 polling questions during the webinar
  2. Complete the evaluation survey after the conclusion of the webinar or in the follow-up email

Upon completion of these requirements, FTLF will email you your CPE Certificate within five (5) business days.


  • Prerequisites: None 
  • Target Audience: Compliance Officers, Risk Managers, C-Suite/Leadership, Human Resources, Credentialing/Privileging, Health Center Management
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based
  • Attendance Requirements: In order to be awarded the full credits, you must respond to three (3) out of five (5) polling questions.

Feldesman Tucker Leifer Fidell LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly

Available Credit

  • 1.00 Certificate of Attendance


Please login or register to take this course.

Access to the recorded version of this webinar is included in your purchase.


The recorded version of this webinar will be available within five (5) business days after the conclusion of the live event. You will have access to the recording for 180 days after the live webinar has concluded. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in the Recorded Webinar Now Available email. For additional information on viewing and accessing webinars, view our full terms and conditions here.


All registrations made the day of a live webinar must be completed using a credit card or PayPal. We do not accept check payments or purchase orders for live webinars on the day of the webinar. If you wish to pay by check, please register in enough time for your check to reach our office; we must receive your check before we grant access to the webinar. If we receive your check after the live webinar, we will grant you access to the recorded webinar. For the most current information, please visit our FAQ page.


For orders of live webinars, FTLF will issue a full refund for cancellations requested at least one week PRIOR to the live webinar. We do not provide refunds for no-shows; however, you may request access to the recorded version of the webinar. If you ordered the wrong webinar and need to transfer your registration to a different program, please Contact Us. View our full policy on refunds and cancellations on our FAQ page.

Required Hardware/Software

Google Chrome and Mozilla Firefox are the preferred browsers.