(Recorded Training) Telehealth Looking Forward: Payment and Financial Considerations

This course is closed to new enrollments.

Duration: 6 hours 
Recorded on: 11/1 & 11/8/2021

During the COVID-19 pandemic, health centers have experienced a rapid expansion of telehealth. From full visits, to “virtual check-ins,” to care management services that rely heavily on technology, telehealth has impacted patient service delivery.  Focusing on Medicare/Medicaid payments, this training will examine the most prominent forms of telehealth along with the policy issues relevant to the financial aspects of telehealth services, including scope of project under Section 330 of the Public Health Service Act and coverage under the Federal Tort Claims Act.

As technology requirements evolve, including the prevalence of audio-only telehealth services during the pandemic, health centers have experienced and can expect Medicare/Medicaid coverage and payment issues associated with the different technologies. This program will explore and explain the waivers and flexibilities that Medicare and State Medicaid programs have used to facilitate telehealth during the telehealth pandemic, and address what we know so far about what telehealth may look like in the Medicare and Medicaid programs after the COVID-19 public health emergency is over. Additionally, relevant legal considerations in using vendors to furnish telehealth or care management services will be discussed.

Target Audience

  • C Suite (CEOs, CFOs, COOs)
  • Billing or Revenue Cycle Managers
  • Health Center Personnel Involved in Quality and Service Delivery Issues 

Learning Objectives

After this training, participants will be better able to:

  • Identify the primary modes of telehealth services covered under the Medicare program, and payment rules associated with each
  • Understand the legal framework for Medicaid telehealth and the extent of states’ discretion in covering telehealth in that program
  • Understand the 1135 emergency waiver authority as it relates to Medicare telehealth, and identify various emergency policy changes state Medicaid programs have made
  • Describe HRSA scope of project and FTCA considerations as relevant to telehealth
  • Explain legal considerations in using vendors to provide telehealth services
Course summary
Available credit: 
  • 6.00 Certificate of Attendance
Course opens: 
Course expires: 
Included in this CourseDuration

Session 1

  • Medicare Telehealth: The Basics, and COVID-19 Emergency Waivers and Flexibilities
  • Medicaid Telehealth: The Basics, and COVID-19 Emergency Waivers and Flexibilities
  • Telehealth in 2022: What We Know So Far About What Will Change
  • Telehealth, HRSA Scope of Project, and FTCA Coverage
3.25 hrs

Session 2

  • Care Management Services in Medicare
  • Virtual Communication Services in Medicare
  • Other Virtual Modalities (Remote Patient Monitoring, E-Consults)
  • Using Vendors To Provide Telehealth Services
2.75 hrs



A Partner in the firm’s health law practice group, Susannah focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. She brings regulatory expertise to bear when advising clients and pursuing litigation on their behalf. Susannah has experience negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]


Carrie Riley is a Partner in the health law, non-profit and corporate law, and federal grants law practice groups. She counsels a wide variety of health care clients, including Federally Qualified Health Centers and other private and public health care providers, on contracting, regulatory compliance, fraud and abuse, and reimbursement matters. Carrie also provides counsel on  transactional matters, including formation and agreements for multi-provider affiliations/joint ventures, general contracting, and residency training arrangements. [Full Bio]

Certificates of Attendance: We verify attendance upon completion of a webinar (live or recorded version) and will only issue certificates in the name of the account holder enrolled in the course. If you need to document attendance for someone other than the account holder, we provide blank Certificates of Attendance for a supervisor to sign and certify that a different individual viewed the course. 

Group Attendance: Due to the online nature of webinars, we cannot verify participation by more than one person. For groups, we provide an attendance record form and blank Certificates of Attendance to record attendance at a group viewing session and document each individual's participation. We recommend that a supervisor or colleague sign the certificate to certify attendance. 

Read more about maintaining an attendance record in our FAQs.

Available Credit

  • 6.00 Certificate of Attendance


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This course is closed to new enrollments.


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