(Recorded Webinar) FQHCs and Telehealth: Navigating and Expanding Medicaid Payment

This course is closed to new enrollments. For more trainings on Regulatory and Payment Issues, click here.

Telehealth plays a growing role in addressing provider shortages and in ensuring federally-qualified health center (FQHC) patient access to critical behavioral health and primary care services. Offering an alternative to traditional in-person visits, e-health services, such as virtual communication services and e-consults, allow FQHC clinicians to provide their patients with cost-effective, timely and focused interventions.

Under federal guidance, states have considerable flexibility in determining whether to cover and how to pay for various e-health methods and services under their Medicaid programs. As a result, there is great variability in how states treat e-health for purposes of the Medicaid FQHC benefit and FQHC payment.

This webinar will provide an overview of the types of e-health methods and services states have chosen to cover under Medicaid. We will discuss various states’ approaches in choosing how and whether to include FQHCs in payment for telehealth encounters and other e-health services.

To purchase the live version of this webinar or the live and on-demand package, click here.

Learning Objectives

After this webinar, you will be better able to:

  • Distinguish between various telehealth modalities, ranging from synchronous communication to store-and-forward
  • Understand the fundamentals of Medicaid reimbursement in the context of remote services
  • Evaluate and promote the expansion of Medicaid telehealth reimbursement in your state
Course summary
Available credit: 
  • 1.50 Certificate of Attendance
Course opens: 
Course expires: 


Susannah is a Partner in the firm’s health law practice group where she focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. Susannah brings regulatory expertise to bear when advising clients and pursuing litigation on their behalf. She has experience negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]

Certificates of Attendance: We verify attendance upon completion of a webinar (live or recorded version) and will only issue certificates in the name of the account holder enrolled in the course. If you need to document attendance for someone other than the account holder, we provide blank Certificates of Attendance for a supervisor to sign and certify that a different individual viewed the course. 

Group Attendance: Due to the online nature of webinars, we cannot verify participation by more than one person. For groups, we provide an attendance record form and blank Certificates of Attendance to record attendance at a group viewing session and document each individual's participation. We recommend that a supervisor or colleague sign the certificate to certify attendance. 

Read more about maintaining an attendance record in our FAQs.

Available Credit

  • 1.50 Certificate of Attendance


Please login or register to take this course.

This course is closed to new enrollments. For more trainings on Regulatory and Payment Issues, click here.


Recorded webinars are available for 180 days after the date of purchase or date of the webinar. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in your purchase confirmation. For additional information on viewing and accessing webinars, view our full terms and conditions here.


If you pay by credit card or PayPal, you will be able to access the recorded webinar immediately (unless the live webinar has not yet occurred). If you pay by check, we will grant access to the recording when we receive your check. You will receive a confirmation email once access is granted. FTLF reserves the right to suspend access to the webinar if payment is not received within 30 days. For more information on payments and registration, please visit our FAQ page.


No refunds will be provided for recorded webinars. FTLF can transfer a registration to someone else within your organization or, provided you have not already viewed the webinar, transfer the registration to another on-demand program. Where the registration fee for the new webinar is higher, you must also pay the difference between the original course and the new course registration fee at the time of transfer. Administrative fees may also apply. If your organization purchased a webinar under the account of a staff member who no longer works for your organization, please Contact Us. View our full policy on refunds and cancellations here.

Required Hardware/Software

Google Chrome and Mozilla Firefox are the preferred browsers.