(Recorded Webinar) Managing Risks for Virtual Services

This webinar is closed to new enrollments. For more patient privacy and confidentiality trainings, click here.

Duration: 60 minutes
Webinar recorded on: 5/15/2020

This webinar is part of the Navigating Telehealth for FQHCs During COVID-19 webinar series and can be purchased individually or as part of the series. To purchase the full series, click here.

As more and more health centers are shifting the majority of their patient visits from traditional face-to-face clinic visits to virtual visits via telehealth modalities, new risks have begun to emerge.

Identifying and evaluating these new areas of risk becomes even more important to ongoing health center operations. From licensing, scope of practice, and informed consent requirements to standard of care expectations and professional liability/medical malpractice risk, health centers will need to carefully consider these risks when developing and operationalizing their telehealth programs.

This webinar will explore various areas of legal and malpractice risk a health center and its providers can incur when moving to a telehealth environment. We will discuss best practices for mitigating risks and describe strategies for financing such risks. Participants will understand how to evaluate these risks and next steps for implementing mitigation strategies.

Target Audience

  • Health Center Providers Using Telehealth Modalities
  • New Staff
  • Risk Managers
  • Compliance Officers
  • CEOs, COOs, CMOs, CFOs
  • Grants Managers
  • Human Resources Managers and Staff

Learning Objectives

After this webinar, you will be better able to:

  • Discuss emerging risks related to the use of telehealth modalities during your organization's COVID-19 response
  • Evaluate certain risk mitigation efforts that would be effective for providers utilizing telehealth modalities
  • Identify strategies to limit malpractice risk for your health center providers when providing services via telehealth modalities
Course summary
Available credit: 
  • 1.00 Certificate of Attendance
Course opens: 
Course expires: 


A Partner in the firm’s health law practice group, Molly advises health centers on the management of clinical, employment and workforce related risks, with a particular focus on professional liability, Federal Tort Claims Act, and HIPAA matters. From her experience as both a private attorney and in-house counsel, Molly knows the importance of managing liability and risk issues in mission-driven organizations. [Full Bio]

Certificates of Attendance: We verify attendance upon completion of a webinar (live or recorded version) and will only issue certificates in the name of the account holder enrolled in the course. If you need to document attendance for someone other than the account holder, we provide blank Certificates of Attendance for a supervisor to sign and certify that a different individual viewed the course. 

Group Attendance: Due to the online nature of webinars, we cannot verify participation by more than one person. For groups, we provide an attendance record form and blank Certificates of Attendance to record attendance at a group viewing session and document each individual's participation. We recommend that a supervisor or colleague sign the certificate to certify attendance. 

Read more about maintaining an attendance record in our FAQs.

Available Credit

  • 1.00 Certificate of Attendance


Please login or register to take this course.

This webinar is closed to new enrollments. For more patient privacy and confidentiality trainings, click here.


Recorded webinars are available for 180 days after the date of purchase or date of the webinar. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in your purchase confirmation. For additional information on viewing and accessing webinars, view our full terms and conditions here.


If you pay by credit card or PayPal, you will be able to access the recorded webinar immediately (unless the live webinar has not yet occurred). If you pay by check, we will grant access to the recording when we receive your check. You will receive a confirmation email once access is granted. FTLF reserves the right to suspend access to the webinar if payment is not received within 30 days. For more information on payments and registration, please visit our FAQ page.


No refunds will be provided for recorded webinars. FTLF can transfer a registration to someone else within your organization or, provided you have not already viewed the webinar, transfer the registration to another on-demand program. Where the registration fee for the new webinar is higher, you must also pay the difference between the original course and the new course registration fee at the time of transfer. Administrative fees may also apply. If your organization purchased a webinar under the account of a staff member who no longer works for your organization, please Contact Us. View our full policy on refunds and cancellations here.

Required Hardware/Software

Google Chrome and Mozilla Firefox are the preferred browsers.