Telehealth Looking Forward: Payment and Financial Considerations (Session 2)

November 8, 2021

Access the on-demand training here

During the COVID-19 pandemic, health centers have experienced a rapid expansion of telehealth. From full visits, to “virtual check-ins,” to care management services that rely heavily on technology, telehealth has impacted patient service delivery.  Focusing on Medicare/Medicaid payment, this training will examine the most prominent forms of telehealth along with the policy issues relevant to the financial aspects of telehealth services, including scope of project under Section 330 of the Public Health Service Act and coverage under the Federal Tort Claims Act.

As technology requirements evolve, including the prevalence of audio-only telehealth services during the pandemic, health centers have experienced and can expect Medicare/Medicaid coverage and payment issues associated with the different technologies. This program will explore and explain the waivers and flexibilities that Medicare and State Medicaid programs have used to facilitate telehealth during the telehealth pandemic, and address what is known so far about what telehealth may look like in the Medicare and Medicaid programs after the COVID-19 public health emergency is over. Additionally, relevant legal considerations in using vendors to furnish telehealth or care management services will be discussed.

Target Audience

  • C Suite (CEOs, CFOs, COOs)
  • Billing or Revenue Cycle Managers
  • Health Center Personnel Dealing with Quality and Service Delivery Issues (How best to say this? Noticed in the other training HCs more and more have “quality officers,” directors of practice management or service delivery, etc. – Carrie may know better how to word this)

Learning Objectives

Participants in this training will learn

  • Identify the primary modes of telehealth services covered under the Medicare program, and payment rules associated with each
  • Understand the legal framework for Medicaid telehealth and the extent of states’ discretion in covering telehealth in that program
  • Understand the 1135 emergency waiver authority as it relates to Medicare telehealth, and identify various emergency policy changes state Medicaid programs have made
  • Describe HRSA scope of project and FTCA considerations as relevant to telehealth
  • Explain legal considerations in using vendors to provide telehealth services
Course summary
Available credit: 
  • 7.50 Certificate of Attendance
Course opens: 
Course expires: 
Event starts: 
11/08/2021 - 12:00pm EST
Event ends: 
11/08/2021 - 4:30pm EST


FTLF Virtual Classroom
Monday, November 1 & Monday, November 8, 2021
*Agenda times are all ET*

Session 1

Monday, November 1, 2021
12:00 pm - 4:30 pm ET
12:00 pm - 1:00 pmMedicare Telehealth: The Basics, and COVID-19 Emergency Waivers and Flexibilities
1:00 pm - 1:15 pmBreak
1:15 pm - 2:15 pmMedicaid Telehealth: The Basics, and COVID-19 Emergency Waivers and Flexibilities
2:15 pm - 2:30 pmBreak
2:30 pm - 3:00 pmTelehealth in 2022: What We Know So Far About What Will Change
3:00 pm - 3:15 pmBreak
3:15 pm - 4:15 pmTelehealth, HRSA Scope of Project, and FTCA Coverage
4:15 pm - 4:30 pmWrap-Up

Session 2

Monday, November 8, 2021
12:00 pm - 4:30 pm ET
12:00 pm - 1:00 pmCare Management Services in Medicare
1:00 pm - 1:15 pmBreak
1:15 pm - 2:15 pmVirtual Communication Services in Medicare
2:15 pm - 2:30 pmBreak
2:30 pm - 3:15 pmOther Virtual Modalities (Remote Patient Monitoring, E-Consults)
3:15 pm - 3:30 pmBreak
3:30 pm - 4:30 pmUsing Vendors To Provide Telehealth Services


This live, interactive training will take place in FTLF's Virtual Classroom, hosted by Zoom.  Should you have any technical questions or would like more information, please contact us at or 1-855-200-3822.


A Partner in the firm’s health law practice group, Susannah focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. She brings regulatory expertise to bear when advising clients and pursuing litigation on their behalf. Susannah has experience negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]


Carrie Riley is a Partner in the health law, non-profit and corporate law, and federal grants law practice groups. She counsels a wide variety of health care clients, including Federally Qualified Health Centers and other private and public health care providers, on contracting, regulatory compliance, fraud and abuse, and reimbursement matters. Carrie also provides counsel on  transactional matters, including formation and agreements for multi-provider affiliations/joint ventures, general contracting, and residency training arrangements. [Full Bio]

Participants can earn up to 9.00 CPE credits in Specialized Knowledge and Applications upon completion of all course requirements.


  • Prerequisites: None 
  • Target Audience: Health Center CEOs, CFOs, COOs, Revenue cycle managers, and billing managers
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based

Feldesman Tucker Leifer Fidell LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly

Available Credit

  • 7.50 Certificate of Attendance
Please login or register to take this course.

You must enroll in Telehealth Looking Forward: Payment and Financial Considerations to gain access to this Course.

Group Discounts

Bring your team! Discounts are available for groups of three (3) or more individuals from the same organization. Please contact us to process your registration.

Groups of 3 - 6
Groups of 7 - 10
Groups of 11 - 15
Over 15 attendees
10% off 15% off20% offCall us!

Registration Instructions

Each registration must be in the name of the individual(s) who will attend. This allows FTLF to communicate important course information to the actual attendee(s), add training materials and handouts to the right account, and properly assign certificates of attendance or CPE credits. 

To register for this training:

  • For yourself: login to your account and register with your personal information
  • For someone else: login with the ATTENDEE’S login information or create an account for the ATTENDEE and register from the ATTENDEE's account
  • For a group: email to complete group registration

If you encounter problems or have questions Contact us.


We accept payment by PayPal, credit card, and check. Payment for any live training is due upon registration. If payment is not received in full prior to the start of the event, FTLF reserves the right to cancel your order and deny you entrance to the training.

Cancellation/Transfer Policy

All cancellation or transfer requests must be received in writing at Requests for refunds or transfers for in-person events will be granted according to the following schedule:

  • 30 or more days prior to the event, requests for a full refund or a transfer, minus a $75 administrative fee, will be granted.
  • Between 11 to 29 days prior to the event, requests for cancellations will be granted a 50% refund and requests for transfers will be granted, space permitting and subject to a transfer fee.
  • Within 10 days of the event start date, no requests for refunds or credits will be granted. At FTLF's discretion, late transfers may be granted, space permitting and subject to a transfer fee.

If there are extenuating circumstances regarding your cancellation, please reach out to the FTLF Training Team directly at

Required Hardware/Software

Google Chrome or Mozilla Firefox are the preferred browsers.