Session 2: New Developments in Medicare Care Management

February 1, 2024

Access the on-demand webinar series here.

This webinar is part 2 of 2 in Medicare Care Management in the FQHC: New Opportunities in 2024 webinar series. To purchase the full series, click here.

In this webinar, we will focus on expansions in care management opportunities for FQHCs in recent years, including new programs that are being implemented effective January 1, 2024. We will cover first, the chronic pain management service, unveiled by Medicare in CY2023, addressing how health centers can use this service to promote alternatives to medication for patients suffering from chronic pain. Next we will address two new care management-oriented services, community health integration and principal illness navigation, which allow health centers to draw on community health workers as part of their clinical workforce serving Medicare beneficiaries. Finally, we will describe the program requirements for new remote monitoring services implemented in CY2024, remote physiological monitoring and remote therapeutic monitoring. For FQHCs, these services will be paid for in the same manner as monthly care management services.

Target Audience

  • C-Suite
  • Billing Managers
  • Behavioral Health Managers
  • Clinical Practice Managers
  • Revenue Cycle Managers

Learning Objectives

After this webinar, you will be able to:

  • Understand the mechanics of Medicare care management for health centers
  • Identify the areas of expanded Medicare care management in 2024
  • Explain the components of the four types of monthly care management services
  • Explore how your health center may expand the use of community health workers
  • Describe the program requirements for new remote monitoring services
Course summary
Available credit: 
  • 1.00 Certificate of Attendance
Course opens: 
Course expires: 
Event starts: 
02/01/2024 - 1:00pm EST
Event ends: 
02/01/2024 - 2:00pm EST

Susannah Vance Gopalan

Susannah Vance Gopalan is a Partner in the firm’s Health Care practice group where she focuses on health care litigation and regulatory counseling, with a focus on Medicaid and Medicare payment, financing, and compliance issues. She brings regulatory experience to bear when advising clients and pursuing litigation on their behalf. She has a record of negotiating Medicaid waivers and managed care arrangements on behalf of providers, provider associations, and governmental entities. She represented a group of providers in reaching a settlement in major Medicaid litigation. [Full Bio]

Participants can earn up to 1.00 CPE credits in Specialized Knowledge and Applications upon completion of all course requirements.


If you purchase CPE credit for this webinar you must satisfy the following conditions in order to receive your certificate:

  1. Answer at least 3 of the polling questions during the webinar
  2. Complete the evaluation survey after the conclusion of the webinar or in the follow-up email

Upon completion of these requirements, we will email you your CPE Certificate within two (2) weeks.


  • Prerequisites: None 
  • Target Audience: C-Suite, Billing Managers, Behavioral Health Managers, Clinical Practice Managers, Revenue Cycle Managers
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based
  • Attendance Requirements: In order to be awarded the full credits, you must respond to three (3) polling questions.

Feldesman Leifer LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly

Available Credit

  • 1.00 Certificate of Attendance
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Access to the recorded version of this webinar is included in your purchase.

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