Mastering Emergency Management: Basics and Beyond

Access the on-demand webinar series here.

Health centers play a significant role in their communities by providing access to health care for those who need it most. When communities experience emergencies and disasters, providing access to care becomes even more important. Putting an effective emergency management (EM) program in place, which has been required for federally qualified health centers since 2016, can make or break an organization’s ability to deal with unforeseen circumstances.

Join us for “Mastering Emergency Management: Basics and Beyond,” a comprehensive, twelve-part webinar series where you will learn the essential concepts and skills necessary to set up and maintain an effective EM program for your organization. During the series, we will methodically explore required and suggested program components, industry concepts and best practices, as well as challenges and opportunities to make your EM program successful and easy to manage.

Please note: This webinar is offered as a complimentary product to all Health Center Compliance Premium Plan Subscribers. For more information on our Premium Plan, click here or contact us.

The webinar series consists of 12 60-minute sessions:

Webinar 1: Understanding the Basics | Available On-demand
Building Blocks of an Emergency Management Program

  • In the inaugural session, you will learn the key concepts, requirements, and best practice elements for establishing a comprehensive emergency management program at a community health center.

Webinar 2: From Chaos to Control | Available On-demand
Establishing an Effective Emergency Management Team

  • In the second session in the series, we will review key concepts and related considerations for defining the structure and functions of a health center’s EM team.

Webinar 3: Risk Assessment | Available On-Demand
Identifying Hazards: The Key to Effective Emergency Management

  • From this training, you will understand how risk assessment informs a health center’s comprehensive emergency management program, as well as learn how to conduct a hazard vulnerability analysis (HVA) correctly.

Webinar 4: Emergency Operations Plan | Available On-Demand
Understanding Essential Elements of a Plan That Works

  • In this session, you will learn how to develop an emergency operations plan document for your organization. You will also learn the essential elements of a plan that works, and how to organize it.

Webinar 5: Communications Plan | Available On-Demand
Enabling Effective Communication During Emergencies

  • During this webinar, you will learn how to develop a communications plan document for your organization. We will also discuss how to enable effective communication during emergencies, such as identifying and engaging stakeholders, choosing and using communication channels and tools, and delivering clear and consistent messages.

Webinar 6: Business Continuity Plan | June 10, 2024
Continuing Operations After a Disaster

  • In this session, you will learn how to organize and develop a business continuity plan for your organization.

Webinar 7: Annexes: Why Are These Important? | July 8, 2024
Dealing with the Hazards that Matter

  • Throughout this webinar, we will discuss how to determine and develop emergency operations plan annexes that detail specific response functions or responses to hazards with the greatest potential negative impact to your health center’s staff, patients, and surrounding community.

Webinar 8: Staff Training: Organizational Best Asset | August 12, 2024
Preparing and Supporting Staff

  • In this training, we will look at why health centers must prepare their staff and support them during response and recovery, as well as describe strategies for designing and delivering staff training for your emergency management program.

Webinar 9: Preparedness Exercises | September 9, 2024
Testing Plans Through Effective Exercises

  • In this session, you will learn how to conduct preparedness exercises for your emergency management program. We will discuss the importance of exercising plans and discuss tactics for making exercises successful.

Webinar 10: Improvement Planning | October 7, 2024
Making Plans Better

  • You will learn about the importance of improvement planning as part of a continuous cycle of preparedness during this webinar. Additionally, we will look at how to improve plans by using data from exercises and incidents, as well as introduce best practices.

Webinar 11: Integrated Healthcare Systems | November 4, 2024
Improving Program Coordination and Compliance

  • Throughout this training, we will look at the optional element within the CMS emergency preparedness rule, i.e., Integrated Healthcare Systems (42 CFR 491.12(e)). We will review the element with its components and will explore how health centers with multiple locations may use it to improve program coordination and compliance.

Webinar 12: Emergency Management – Challenges and Opportunities | December 9, 2024
Adapting to the Changing Landscape and Expectations

  • In the final session of the series, we will review the main concepts covered to date. We will also explore current challenges and opportunities in health center emergency management, such as emerging trends, technologies, standards, regulations, and best practices.

The on-demand version of the webinars in this series will be available for purchase one week after the conclusion of the webinar.

Target Audience

  • C-Suite 
  • Emergency Managers
  • Operations Staff
  • IT and Security Specialists
  • Operations Managers
  • Clinic Directors
  • Compliance Officers/Risk Managers
  • Any staff involved in organizational resilience processes

Learning Objectives

After this webinar, you will be able to:

  • Understand the basic concepts of emergency management and the importance of emergency planning for an organization
  • Understand regulatory requirements and expectations in emergency management for community health centers
  • Develop and maintain an effective emergency management program for your organization
  • Identify and assess the hazards that may affect your organization
  • Develop plans that address the prevention, mitigation, response, and recovery phases of emergency management
  • Communicate effectively with internal and external stakeholders during emergencies
  • Continue operations after a disaster
  • Deal with the hazards that matter for your organization
  • Prepare and support staff for emergencies
  • Apply concepts of designing effective exercises to test plans
  • Make organizational plans better through improvement planning
  • Apply emergency management principles and practices in the context of integrated healthcare systems
  • Understand current challenges and opportunities in health center emergency management
Course summary
Course opens: 
Course expires: 

Alex Lipovtsev

Alex Lipovtsev serves as Manager of Compliance and Risk Management Services with the firm's health care practice group. He assists in developing, implementing, and managing the firm's compliance and risk management training and technical assistance services. A former Senior Director of Emergency Management at the Community Health Care Association of New York State, he is also a licensed clinical social worker. [Full Bio]

Participants can earn up to 1.20 CPE credits in Specialized Knowledge and Applications per webinar upon completion of all course requirements.


If you purchase CPE credit for this webinar you must satisfy the following conditions in order to receive your certificate:

  1. Answer at least 3 of the polling questions during each webinar
  2. Complete the evaluation survey after the conclusion of the webinar or in the follow-up email

Upon completion of these requirements, we will email you your CPE Certificate within seven (7) business days.


  • Prerequisites: None 
  • Target Audience: C-Suite; Emergency Managers; Operations Staff; IT and Security Specialists; Operations Managers; Clinic Directors; Compliance Officers/Risk Managers; and any staff involved in organizational resilience processes
  • Advanced Preparation: None  
  • Program Level: All
  • Delivery Method: Group Internet Based
  • Attendance Requirements: In order to be awarded the full credits, you must respond to 3 of the polling questions.

Feldesman Leifer LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website (formerly

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Access to the recorded version of this webinar series is included in your purchase.

Webinar Access

The webinars in this course are available for purchase individually or as an entire webinar series. The recorded version of each webinar will be available in your account within seven (7) business days of each session and you will have access to the recordings for 90 days after the conclusion of the series. Once posted to your account, you can view each webinar anytime on-demand during the access period identified in your purchase confirmation. For additional information on viewing and accessing webinars, view our full terms and conditions here.

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