(Recorded Webinar) How to Conduct Internal Investigations

This webinar is included in the Head Start Training Package.

Duration: 75 minutes
Recorded on: 05/13/2026

Register now to receive access to the recorded webinar on May 20, 2026. Live webinar registrants will automatically receive access to the recorded webinar. 

Head Start programs are frequently confronted with allegations of wrongdoing by staff, employees, and officers. For example, common accusations include suspicions of:

  • Mistreatment of children, parents, or guardians
  • Poor quality of care and/or education of children in the program
  • Unsafe conditions
  • Misuse of funds

Regardless of the type of accusation, your organization must be able to promptly and effectively distinguish credible allegations from false and baseless statements. Also, agencies from time to time receive Office of Head Start’s requests to investigate and report on complaints or other types of communications delivered to OHS officials concerning an agency’s fiscal, operational or governance issues.

Head Start programs operate under relatively high scrutiny from federal and state funders or licensing authorities, parents, the media, and other interested individuals or organizations. Properly conducted internal investigations can be a vital tool to evaluate, assess, and respond to issues of concern. Sometimes it may be appropriate for a Head Start program to investigate a matter with internal resources and other situations may call for the agency to hire outside services to ensure objective evaluation by professionals who hold no stake in the issues at hand.

Join us on this webinar where we will discuss when it is appropriate for your organization to launch an internal investigation, how to promote fairness, transparency, and accountability, and how to process findings and implement recommendations. We will also discuss best practices in conducting interviews, reviewing documents, reporting findings, addressing remedial measures or seeking outside help.

Target Audience

  • Executive Directors
  • Head Start Directors
  • Senior Management
  • Compliance Officers
  • Compliance Committee members
  • Board of Directors

Learning Objectives

After this webinar, you will be able to:

  1. Articulate the who, what, why, when and how of internal investigations
  2. Identify factors to consider before deciding to begin an internal investigation
  3. Discuss the significance and challenges of making disclosures, including important legal considerations
Course summary
Available credit: 
  • 1.25 Certificate of Attendance
Course opens: 
10/27/2025
Course expires: 
07/01/2028
Cost:
$185.00

Ted Waters

Serving as Managing Partner of the firm and a member of the Health Care and Federal Grants practice groups, Ted is a national authority in the area of federal grants, particularly in the health and community service spheres. He advises clients on all aspects of program requirements, including issues such as cost-based reimbursement, governance and the never-ending list of grant administration matters. Ted’s experience in financial, cost reporting, reimbursement, and administrative issues is widely recognized and he routinely handles government audits, internal investigations, and litigation. [Full Bio]

Certificates of Attendance: We verify attendance upon completion of a webinar (live or recorded version) and will only issue certificates in the name of the account holder enrolled in the course. If you need to document attendance for someone other than the account holder, we provide blank Certificates of Attendance for a supervisor to sign and certify that a different individual viewed the course. 

Group Attendance: Due to the online nature of webinars, we cannot verify participation by more than one person. For groups, we provide an attendance record form and blank Certificates of Attendance to record attendance at a group viewing session and document each individual's participation. We recommend that a supervisor or colleague sign the certificate to certify attendance. 

Read more about maintaining an attendance record in our FAQs.

Available Credit

  • 1.25 Certificate of Attendance

Price

Cost:
$185.00
Please login or register to take this course.

Access Period

Recorded webinars are available for 180 days after the date of purchase or date of the webinar. Once posted to your account, you can view this webinar anytime on-demand during the access period identified in your purchase confirmation. For additional information on viewing and accessing webinars, view our full terms and conditions here.

Payment Policy

If you pay by credit card or PayPal, you will be able to access the recorded webinar immediately (unless the live webinar has not yet occurred). If you pay by check, we will grant access to the recording when we receive your check. You will receive a confirmation email once access is granted. Feldesman Training Solutions reserves the right to suspend access to the webinar if payment is not received within 30 days. For more information on payments and registration, please visit our FAQ page.

Cancellation Policy

No refunds will be provided for recorded webinars. Feldesman Training Solutions can transfer a registration to someone else within your organization or, provided you have not already viewed the webinar, transfer the registration to another on-demand program. Where the registration fee for the new webinar is higher, you must also pay the difference between the original course and the new course registration fee at the time of transfer. Administrative fees may also apply. If your organization purchased a webinar under the account of a staff member who no longer works for your organization, please contact us. View our full policy on refunds and cancellations here.

Required Hardware/Software

Google Chrome and Mozilla Firefox are the preferred browsers.